Frequently Asked Questions
1. What products does Careactives offer?
Careactives offers a range of high-quality skincare products, including face serums, moisturizers, and other treatments designed to hydrate, repair, and rejuvenate your skin. Our products are formulated with active ingredients like Vitamin C, Hyaluronic Acid, and other nourishing elements to help you achieve radiant skin.
2. How can I place an order?
To place an order, simply browse our website, select the products you want, and add them to your cart. Once you're ready, proceed to checkout, enter your shipping details, and complete the payment. You will receive an order confirmation email once your purchase is complete.
3. What payment methods do you accept?
We accept various payment methods, including credit and debit cards, as well as mobile wallet options, depending on your location. Please check at checkout for the available payment options.
4. How long will it take for my order to arrive?
Orders within Lahore are typically delivered within 1 day, while orders to other cities in Pakistan usually take 3–4 days. Delivery times may vary depending on external factors like holidays or shipping delays.
5. Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking number via email. You can use this to track your order’s status. If you need assistance, feel free to reach out to us via our social media platforms.
6. What is your return and refund policy?
We accept returns for unused and unopened products within 14 days of delivery. Products must be in their original packaging. For more details, please refer to our Refund Policy.
7. Do you offer international shipping?
At this time, we only offer shipping within Pakistan. However, we plan to expand our shipping options in the future. Stay tuned for updates!
8. How do I use Careactives products?
For best results, start by cleansing your face to remove impurities. After cleansing, apply the appropriate Careactives serum and gently massage it into your skin. Follow with a moisturizer or hydrating cream to seal in the benefits of the serum. For detailed instructions, refer to the "How to Use" section on our product pages.
9. Are Careactives products suitable for all skin types?
Yes, Careactives products are formulated to be suitable for a variety of skin types, including dry, oily, and sensitive skin. However, we recommend conducting a patch test before full application to ensure compatibility with your skin.
10. How can I contact Careactives?
You can reach us through our social media platforms, or you can email us at careactives@gmail.com We're happy to assist with any questions or concerns!
Careactives offers a range of high-quality skincare products, including face serums, moisturizers, and other treatments designed to hydrate, repair, and rejuvenate your skin. Our products are formulated with active ingredients like Vitamin C, Hyaluronic Acid, and other nourishing elements to help you achieve radiant skin.
2. How can I place an order?
To place an order, simply browse our website, select the products you want, and add them to your cart. Once you're ready, proceed to checkout, enter your shipping details, and complete the payment. You will receive an order confirmation email once your purchase is complete.
3. What payment methods do you accept?
We accept various payment methods, including credit and debit cards, as well as mobile wallet options, depending on your location. Please check at checkout for the available payment options.
4. How long will it take for my order to arrive?
Orders within Lahore are typically delivered within 1 day, while orders to other cities in Pakistan usually take 3–4 days. Delivery times may vary depending on external factors like holidays or shipping delays.
5. Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking number via email. You can use this to track your order’s status. If you need assistance, feel free to reach out to us via our social media platforms.
6. What is your return and refund policy?
We accept returns for unused and unopened products within 14 days of delivery. Products must be in their original packaging. For more details, please refer to our Refund Policy.
7. Do you offer international shipping?
At this time, we only offer shipping within Pakistan. However, we plan to expand our shipping options in the future. Stay tuned for updates!
8. How do I use Careactives products?
For best results, start by cleansing your face to remove impurities. After cleansing, apply the appropriate Careactives serum and gently massage it into your skin. Follow with a moisturizer or hydrating cream to seal in the benefits of the serum. For detailed instructions, refer to the "How to Use" section on our product pages.
9. Are Careactives products suitable for all skin types?
Yes, Careactives products are formulated to be suitable for a variety of skin types, including dry, oily, and sensitive skin. However, we recommend conducting a patch test before full application to ensure compatibility with your skin.
10. How can I contact Careactives?
You can reach us through our social media platforms, or you can email us at careactives@gmail.com We're happy to assist with any questions or concerns!